商用英語 ─ 如何撰寫電子郵件

Business 101: Writing Emails

Elene van Sandwyk

Elene 來自南非,主修資訊科學,同時擁有英美文學學位,畢業後從事教職,擁有五年教學經驗,過去十年效力於媒體產業,曾任新創企業專案經理,負責行銷與文案撰寫。平常喜歡瑜珈、閱讀、電影。


課程簡介

本課程為期六週,你將能學習 Email 寫作的技巧、架構與觀念。

每週一個主題,譬如說問候、諮詢、客訴等等。我們會有許多實作練習,包括課堂練習與回家作業,透過本課程,你將成為更好的寫作者。

老師 Elene 任職於出版業有十年時間,曾擔任文字編輯、寫作與專案經理,閱讀、撰寫無數電子郵件。

課程目標

  • 避免撰寫郵件時常見的錯誤
  • 學習各種情境的郵件撰寫方法
  • 增進商業英文能力

進行方式

每週一個主題,每週課前會撰寫一封相關的電子郵件。每堂課程,老師會講解寫作的觀念與方法,接著進行寫作練習,最後進行複習與檢討。

Week #1
  • 基本架構:如何開頭與結尾 Start an email, introduce yourself, and end an email.

Week #2

  • 信件的目標 What's your reason for writing?

Week #3

  • 如何透過信件提出請求 Asking for things via email

Week #4

  • 如何透過信件提出抱怨 Complain via email

Week #5

  • 如何透過信件安排事情 Make arrangements via email

Week #6

  • 潤稿、複習與檢討 Proof reading

Summary

In six weeks we will cover the basics of writing emails, and we'll go beyond the basics. Once you know what not to do, we'll look at how you can improve your emails. We will practice based on your requirements at work, both in class and after class. So you will have to do more writing and some homework for this course, but it will all help to make you a better writer!

Format

Every week you will be required to write at least one email before the next class. During class we will have opportunity to discuss that week's topic. Once we've dealt with the guidelines and answered any questions, you will practice fixing, improving, and/or writing emails. I will provide a PDF that you can copy and paste during class to help speed up the process, so please bring your laptops.

What you can learn from this class

How to write emails for different scenarios such as introducing yourself, cold emails to new clients, asking for information, complaining, etc. You will also learn how to fix common mistakes and how to change an OK email in to a GOOD email!

My experience for the class

I've been in the publishing industry for ten years and have sent my fair share of emails. I've also made a few mistakes and learned from them along the way, so now I can help you not make those mistakes. I've been an editor, writer, layout artist, project manager, and teacher. Let's learn together!
相當於多益700分/全民英檢中高級,能以英文輕鬆地聊天,目標是進一步加強表達能力的學員。 完整分級說明請點此連結

若學員人數不足,我們最遲將於兩天前通知大家,並協助各位全額退費。

根據北市府規定,學生於第二堂課上課前提出退費申請者,退還課程費用總額百分之七十。 完整說明請點此連結

報名課程

2則課程評價

Lydia
2019年07月
Elene is an experienced teacher. She provided some exercises in writing e-mail during the class and after the class. I've gained more skills in writing. I hope to take more of her classes in the future :) Thank you Elene :)

Kiddy Lioa
2019年07月
很標誌的商用英語信件課,我覺得比台灣的老師教的好,台灣的教法比較制式刻板,Elene老師教的比較貼近實用,外國人習慣用法。感覺比較自然