Terms of Service

MDT Terms of Service

Welcome to MyDearTeacher (MDT), operated by MyDearTeacher Information Studio. Please read the following terms carefully before using our services.


Acceptance of Terms

By using MDT's services, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you may not use MDT's services. If anything is unclear, please contact us.


Age Requirement

MDT is available only to users who are 18 years of age or older. Anyone under 18 may not register or participate in any course.


About the Service

MDT offers small-group English discussion courses. Each course is built around the following structure:

  • Topic — the subject of discussion, designed by a facilitator
  • Course — a scheduled run of a topic, with a fixed venue, time, and group of participants
  • Meeting — a single 75-minute discussion within a course. A standard course consists of 3 meetings, one per week

Each course has 3 to 5 participants.

MDT is not an English school. There is no grammar instruction, no error correction, and no proficiency assessment. English is the medium of discussion, not the subject of study.


Account Registration & Email Verification

You must register an account and verify your email address before using MDT. We use email to notify participants about venue details, course changes, and other important updates.

You may not register under another person's name or in any way that infringes on the rights of others. You may not transfer or lend your account credentials to anyone else. MDT is not responsible for any loss or damage resulting from your failure to keep your account secure.


Enrollment & Commitment

MDT uses a two-stage commitment system:

Stage 1 — Course status is "Open" (fewer than 3 enrolled)

  • You may cancel at any time for a full refund to your wallet
  • There are no cancellation restrictions at this stage

Stage 2 — Course status is "Confirmed" (3 or more enrolled)

  • All participants are committed. You may not drop out, and no refunds will be issued
  • This rule exists to protect the discussion experience for every member of the group

5-day safety net: If a course has not reached 3 participants by 5 days before the first meeting, MDT will automatically cancel the course and issue a full refund.

By enrolling, you acknowledge and agree to the commitment system described above.


Attendance

  • If you miss a meeting, we are unable to offer makeup sessions or adjustments
  • Late arrivals are handled at the facilitator's discretion
  • No refunds are issued for missed meetings

Removal from a Course

If a participant's behavior disrupts the discussion or negatively affects others in the group, or if the facilitator determines that continued participation is not appropriate (including cases where English proficiency is insufficient), MDT reserves the right to remove that participant. A removed participant will receive a full refund.


Refunds & Wallet

SituationOutcome
Cancelled before course is ConfirmedFull refund to wallet
Course cancelled by MDTFull refund to wallet
Participant removed from courseFull refund to wallet
Facilitator withdraws, causing cancellationFull refund to wallet
Dropped out after course is ConfirmedNo refund

Wallet cashout:

  • No fees — MDT absorbs the bank transfer costs
  • Minimum cashout amount: NT$300
  • Processing time: 5-7 business days
  • Bank account details are required

Changes to These Terms

MDT reserves the right to modify these terms at any time, to the extent permitted by law. Changes take effect upon publication. Your continued use of the service constitutes acceptance of the updated terms.


Privacy Policy

Your personal information is handled in accordance with our Privacy Policy.


Changes to the Service

MDT reserves the right, at any time and to the extent permitted by law, to temporarily or permanently modify or discontinue the service (or any part of it).


Disclaimer

MDT does not guarantee that the service will meet all of your requirements, that it will be uninterrupted, timely, secure, or error-free, or that any results obtained through the service will be accurate or reliable. No advice or information obtained through MDT, whether written or verbal, creates any warranty beyond what is expressly stated in these terms.


Contact Us

If you have any questions about these terms, please reach out to us at info@mydearteacher.com